Senserva End User License Agreement

SIEMSERVA END USER LICENSE AGREEMENT This End User License Agreement ("Agreement") is between the person or entity purchasing or downloading Senserva ("you" or "Client") and Senserva, LLC, with its principal place of business at 4661 White Bear Parkway, St. Paul, MN 55110 (hereinafter, "Senserva"). Senserva and Client are collectively referred to as the "Parties." Effective Date: June 24, 2026 SENSERVA PROVIDES SIEMSERVA SOFTWARE SOLELY ON THE TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT. BY PURCHASING, DOWNLOADING, INSTALLING, OR USING SIEMSERVA IN ANY WAY, YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO ACCEPT THIS AGREEMENT ON YOUR OWN BEHALF OR IF CLIENT IS A CORPORATION, ORGANIZATION, OR OTHER LEGAL ENTITY, YOU HAVE THE RIGHT, POWER, AND AUTHORITY TO ENTER INTO THIS AGREEMENT ON BEHALF OF CLIENT. IF YOU DO NOT AGREE TO THESE TERMS, SENSERVA WILL NOT AND DOES NOT LICENSE SIEMSERVA TO YOU AND YOU MUST NOT DOWNLOAD, INSTALL, OR USE SIEMSERVA. AGREEMENT 1. License Grant and Types. 1.1. License Types. Senserva is available under the following license types: (a) Demo License (Unregistered): A complimentary license, available without charge or registration, that permits use of Senserva solely in its demonstration modes, including Game Mode and the built-in simulator, operating exclusively on simulated data supplied with Senserva. A Demo License does not permit security assessment of any Microsoft 365 tenant. (b) Registered License: A complimentary license, available without charge upon registration with Senserva and issuance of a license key, that permits security assessment of up to two (2) Microsoft 365 tenants, with assessment results limited to no more than twenty-five (25) users per tenant. A Registered License also includes all rights granted under a Demo License. (c) Annual License: A paid annual subscription license that grants access to Senserva for a period of twelve (12) months, renewable annually. (d) Non-Profit License: A complimentary license available at no charge to qualified non-profit organizations with valid 501(c)(3) status or equivalent international non-profit designation, granted on an annual basis subject to verification of non-profit status. 1.2. Grant of License. Subject to the terms and conditions of this Agreement and payment of applicable fees (if any), Senserva hereby grants to Client, solely for Client's internal business purposes, a non-exclusive, non-transferable, non-sublicensable license to (a) install, access, download, use, and run Senserva software on Client's devices for the purpose of conducting Microsoft 365 security assessments and generating security reports, in each case subject to the limitations of Client's license type; and (b) prepare, reproduce, print, download, and use a reasonable number of copies of the generally available user documentation relating to Senserva (including user manuals, operating manuals, and other instructions, specifications, documents, and materials provided by Senserva to Client) as may be necessary or useful for any use of Senserva permitted under this Agreement. 1.3. Non-Profit License Requirements. To qualify for and maintain a Non-Profit License, Client must: (a) Provide valid documentation of 501(c)(3) status or equivalent international non-profit designation upon request; (b) Use Senserva solely for the non-profit organization's internal security assessment purposes; (c) Not use Senserva to provide commercial services to other entities; (d) Reverify non-profit status annually upon license renewal. Senserva reserves the right to convert a Non-Profit License to an Annual License if Client no longer qualifies as a non-profit organization or fails to provide requested verification documentation. 1.4. Registered License Terms. Registered Licenses are subject to the following additional terms: (a) Registration with accurate and current information, including a valid work email address, is required. License keys are issued to the registering person or entity and are non-transferable; (b) Security assessment is limited to no more than two (2) Microsoft 365 tenants, which may include tenants that Client manages on behalf of its customers, and assessment results are limited to no more than twenty-five (25) users per tenant; (c) A Registered License has no fixed expiration date, but Senserva may modify the limits of, suspend, or discontinue the Registered License program, or suspend or revoke any individual license key, at any time at its sole discretion; (d) Upon request and subject to review and verification by Senserva, Senserva may at its sole discretion issue an expanded evaluation key that increases or removes the tenant or user limits of a Registered License. The scope and duration of any expanded evaluation are designated by Senserva at issuance and may be withdrawn at any time; (e) Registered Licenses are provided for evaluation of Senserva. Continued production use beyond evaluation requires an Annual License or a Non-Profit License. 1.5. Demo License Terms. Demo Licenses operate solely on simulated data included with Senserva, do not access, collect, or assess any data from Client's Microsoft 365 environment, and carry no entitlement to support, updates, or continued availability. 2. Restrictions. Except as expressly permitted in this Agreement, Client must not: (a) copy, modify, reverse engineer, decompile, disassemble, or otherwise attempt to derive or gain access to the source code, underlying structure, algorithms, security checks, or know-how of Senserva, or attempt to do so, whether manually or by means of any automated tool, artificial intelligence system, or machine learning model; (b) install or use any third-party software or technology in any way that would subject Senserva's intellectual property or technology to any other license terms; (c) work around any technical limitations in Senserva, including the tenant and user limits of a Registered License; (d) use Senserva for any unlawful purpose; (e) distribute, sublicense, rent, lease, or lend Senserva, in whole or in part to any other person or entity (except for third party service providers or contractors that access Senserva in the provision of services to Client), or use it to offer hosting services to a third party; (f) publish, or otherwise make available to any third party, any benchmark testing information or results relating to Senserva; (g) use Senserva for any function other than internal business use or provision of professional services to Client's customers without express written consent from Senserva; (h) remove, obscure, or modify any copyright, trademark, or other proprietary notices contained in or displayed by Senserva; or (i) provide, expose, submit, or otherwise make available any portion of Senserva, including its user interface, screens, layouts, workflows, dashboards, prompts, check names and logic, outputs, reports, or documentation, to any artificial intelligence system, machine learning model, large language model, or automated agent for the purpose of training, fine-tuning, prompting, grounding, or otherwise enabling any system or person to reproduce, duplicate, imitate, or create a product, service, or feature that replicates or competes with Senserva or any part of its functionality. This restriction does not prohibit Client's ordinary use of the AI features built into or documented for Senserva (such as AI-enhanced reports and the Senserva MCP) on Client's own data. 3. Intellectual Property Rights and Ownership. Rights to access or use Senserva do not give Client any right to implement Senserva's patents or other intellectual property. All right, title, or interest in or to the copyrights, trademarks, patents, trade secrets and all other intellectual property rights in Senserva are and shall remain with Senserva. Senserva may place copyright and/or proprietary notices, including hypertext links, within Senserva indicating Senserva's proprietary interest therein. Client may not remove, obscure or modify such notices without Senserva's prior written permission. Client acknowledges and agrees that Senserva is provided under license, and not sold, to Client. Client does not acquire any ownership interest in Senserva under this Agreement, or any other rights thereto, other than to use the same in accordance with the license granted and subject to all terms, conditions, and restrictions under this Agreement. Senserva reserves and shall retain its entire right, title, and interest in and to Senserva and all intellectual property rights arising out of or relating to Senserva, except as expressly granted to the Client in this Agreement. Client shall safeguard Senserva from infringement, misappropriation, theft, misuse, or unauthorized access. 4. Third-Party Materials. Senserva may include software, content, data, or other materials, including related documentation, that are owned by persons other than Senserva and that are provided to Client on terms that are in addition to and/or different from those contained in this Agreement ("Third-Party Components"). Any such Third-Party Components are licensed to Client under the terms of the applicable third-party licensor. 5. Use of Microsoft Graph APIs. Senserva uses Microsoft Graph APIs to collect security configuration data from Client's Microsoft 365 tenant for the purpose of security assessment and compliance validation. Senserva does not store, transmit, or remove this data from Client's environment, nor is it used for any purpose other than generating security assessment reports for Client's use. Senserva operates with read-only permissions and makes no modifications to Client's Microsoft 365 configurations. Senserva may use documented or undocumented Microsoft APIs to provide comprehensive security assessment coverage and framework controls mapping. 6. Data Privacy and Security. Senserva operates locally on Client's devices and does not transmit security assessment data to Senserva or any third party. All security scans, analysis, and report generation occur on Client's local system. Assessment reports are stored locally on Client's devices and Client maintains full control over distribution and storage of such reports. Senserva may collect anonymized usage statistics (such as feature usage, error logs, and performance metrics) for the purpose of improving Senserva, but such data collection does not include any Client security findings, configurations, or identifiable information from Client's Microsoft 365 environment. Senserva also periodically contacts Senserva's servers to check for available updates, as described in Section 22. This update check does not transmit any Client security findings, configurations, or data from Client's Microsoft 365 environment, Senserva does not store any personally identifiable information from it, and Client may disable it as described in the Senserva product help and documentation. 7. End Users. Client will control access to and use of Senserva by end users and is responsible for any use of Senserva that does not comply with this Agreement. Specifically, and without limiting the generality of the foregoing, Client is responsible and liable for all actions and failures to take required actions with respect to Senserva by its authorized users or by any other person to whom Client or an authorized user may provide access to or use of Senserva, whether such access or use is permitted by or in violation of this Agreement. 8. Fees and Payments. 8.1. Annual License Fees. Annual License fees are set forth in the applicable ordering document, quote, or purchase confirmation between Senserva and Client and are payable in advance for each twelve (12) month license period. All fees are non-refundable except as may be expressly set forth in Section 11 (Limited Warranties). Senserva may increase Annual License fees upon thirty (30) days' prior written notice to Client, with such increases effective upon the next license renewal date. 8.2. Complimentary Licenses. Demo Licenses, Registered Licenses, and Non-Profit Licenses are provided at no charge. Senserva reserves the right to verify Client's eligibility for any complimentary license at any time, to convert a Non-Profit License to an Annual License if Client no longer qualifies or fails to provide requested verification, and to suspend or revoke any complimentary license as set forth in this Agreement. 8.3. Future Updates. Updates and enhancements to Senserva, including additional framework support (MCSB, MITRE ATT&CK), web interface, and mobile applications, are included in the Annual License and Non-Profit License at no additional charge. Demo License and Registered License holders may use updates as and when made generally available by Senserva but are not entitled to any particular update, enhancement, or continued availability. 9. Term & Termination. 9.1. Term. (a) Annual Licenses commence on the date of purchase and continue for an initial term of twelve (12) months ("Initial Term"), automatically renewing for successive twelve (12) month periods ("Renewal Terms") unless terminated in accordance with this Agreement. (b) Non-Profit Licenses commence on the date of approval and continue for twelve (12) months, subject to annual reverification of non-profit status and renewal at Senserva's discretion. (c) Registered Licenses commence on the date of license key issuance and continue until terminated by either party. Client may terminate at any time by ceasing use and uninstalling Senserva. Senserva may suspend or terminate a Registered License, or modify or discontinue the Registered License program, at any time at its sole discretion. (d) Demo Licenses commence on first use of Senserva in a demonstration mode and continue until terminated by either party. Senserva may modify or discontinue the demonstration modes at any time at its sole discretion. 9.2. Termination by Client. Client may terminate an Annual License by providing written notice to Senserva at least thirty (30) days prior to the end of the then-current term. No refunds will be provided for early termination. 9.3. Termination by Senserva. Senserva may terminate this Agreement: (a) For Annual Licenses, by providing sixty (60) days' written notice to Client; (b) For Non-Profit Licenses, immediately upon determination that Client no longer qualifies as a non-profit organization or upon Client's failure to provide requested verification; (c) For Demo Licenses and Registered Licenses, at any time at Senserva's sole discretion, effective upon notice to Client or upon deactivation of the applicable license key; (d) For any license type, effective upon written notice to Client if Client materially breaches this Agreement and such breach: (i) is incapable of cure; or (ii) being capable of cure, remains uncured thirty (30) days after Senserva provides written notice thereof. 9.4. Termination for Insolvency. Either party may terminate effective immediately if the other party files, or has filed against it, a petition for voluntary or involuntary bankruptcy or pursuant to any other insolvency law, makes or seeks to make a general assignment for the benefit of its creditors or applies for, or consents to, the appointment of a trustee, receiver, or custodian for a substantial part of its property. 9.5. Effect of Termination. Upon termination or expiration of this Agreement, the license granted hereunder shall also terminate, and Client shall cease using Senserva and shall uninstall all copies of Senserva from Client's devices. No termination shall affect Client's obligation to pay all fees that may have become due before such termination, or entitle Client to any refund, except as explicitly provided in Section 11 (Limited Warranties). The provisions of this Agreement that, by their nature, should survive termination or expiration of this Agreement, will do so, including without limitation Sections 3, 10, 11, 12, 13, and 14. 10. Collection and Use of Information. Client acknowledges that Senserva may, directly or indirectly, collect and store anonymized information regarding use of Senserva, including but not limited to feature usage, error logs, crash reports, and performance metrics. Such information does not include any security findings, configurations, or identifiable data from Client's Microsoft 365 environment. Client agrees that Senserva may use such anonymized information for any purpose related to improving Senserva, including but not limited to: improving the performance of Senserva or developing updates; verifying Client's compliance with the terms of this Agreement and enforcing Senserva's rights, including all intellectual property rights in and to Senserva. 11. Limited Warranties. Senserva warrants that Senserva will substantially contain the functionality described in the then-current user documentation, and when properly installed according to specifications, will substantially perform in accordance therewith for a period of thirty (30) days from the date of purchase or first use ("Warranty Period"). The foregoing warranties will not apply and will become null and void if Client (including any authorized user or any other person provided access to Senserva by Client or any authorized user): (i) installs or uses Senserva on or in connection with any hardware or software not meeting the minimum system requirements specified by Senserva; (ii) modifies or damages Senserva; or (iii) misuses Senserva. Subject to Client's prompt written notification to support@senserva.com of a failure of the foregoing warranty during the Warranty Period, Senserva's sole liability (and Client's sole remedy) will, at Senserva's option, be to: (i) repair or replace Senserva, provided that Client provides Senserva with all information Senserva reasonably requests to resolve the reported failure, including sufficient information to enable Senserva to recreate such failure; or (ii) for Annual Licenses, refund a pro-rata portion of the license fee paid based on the unused portion of the license term, subject to Client's ceasing all use of Senserva and uninstalling all copies from Client's devices. The warranties in this Section apply only to paid licenses. Demo Licenses, Registered Licenses, and Non-Profit Licenses are provided "AS IS" without the foregoing warranty. EXCEPT AS EXPRESSLY SET FORTH ABOVE, SIEMSERVA IS PROVIDED "AS IS" AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, SENSERVA, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO SIEMSERVA, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, SENSERVA PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT SIEMSERVA WILL MEET CLIENT'S REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ERROR FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED. SIEMSERVA PROVIDES SECURITY ASSESSMENT AND COMPLIANCE FRAMEWORK MAPPING CAPABILITIES BUT DOES NOT GUARANTEE COMPLIANCE WITH ANY SECURITY FRAMEWORK, REGULATION, OR STANDARD. CLIENT IS SOLELY RESPONSIBLE FOR ENSURING COMPLIANCE WITH APPLICABLE SECURITY REQUIREMENTS, REGULATIONS, AND STANDARDS. SIEMSERVA'S SECURITY FINDINGS AND REMEDIATION RECOMMENDATIONS ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE LEGAL, COMPLIANCE, OR SECURITY ADVICE. 12. Limitation of Liability. IN NO EVENT WILL SENSERVA OR ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS (COLLECTIVELY, "SENSERVA PARTIES") HAVE LIABILITY FOR ANY DIRECT, CONSEQUENTIAL, SPECIAL, LOST PROFIT, PUNITIVE OR RELIANCE DAMAGES, OR INDIRECT LOSS FOR DAMAGES, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER THEORY OR FORM OF ACTION OR WHETHER THE SENSERVA PARTIES OR CLIENT KNEW OR SHOULD HAVE KNOWN OF THE LIKELIHOOD OF SUCH DAMAGES IN ANY CIRCUMSTANCES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF SENSERVA PARTIES EXCEED THE AMOUNT PAID BY CLIENT FOR SIEMSERVA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. FOR ANY LICENSE PROVIDED AT NO CHARGE, INCLUDING DEMO LICENSES, REGISTERED LICENSES, AND NON-PROFIT LICENSES, SENSERVA'S MAXIMUM AGGREGATE LIABILITY SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100). THE PARTIES AGREE THAT THE LIMITATION AND EXCLUSIONS OF LIABILITY AND DISCLAIMERS SPECIFIED IN THIS AGREEMENT WILL SURVIVE AND APPLY EVEN IF FOUND TO HAVE FAILED OF THEIR ESSENTIAL PURPOSE. THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY EVEN IF CLIENT'S REMEDIES UNDER THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE. 13. Indemnification. Client agrees to indemnify, defend, and hold harmless Senserva Parties from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys' fees, arising from or relating to Client's use or misuse of Senserva or Client's breach of this Agreement, including but not limited to any actions taken based on Senserva's security findings or recommendations. 14. Export Control. Senserva may be subject to US export control laws. Client shall not, directly or indirectly, export, re-export, or release Senserva to, or make Senserva accessible from, any jurisdiction or country to which export, re-export, or release is prohibited by law, rule, or regulation. Client shall comply with all applicable federal laws, regulations, and rules, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), prior to exporting, re-exporting, releasing, or otherwise making Senserva available outside the US. 15. US Government Rights. Senserva includes commercial computer software, as such term is defined in 48 C.F.R. §2.101. Accordingly, if Client is the US Government or any contractor therefor, Client shall receive only those rights with respect to Senserva as are granted to all other end users under license, in accordance with (a) 48 C.F.R. §227.7201 through 48 C.F.R. §227.7204, with respect to the Department of Defense and their contractors, or (b) 48 C.F.R. §12.212, with respect to all other US Government licensees and their contractors. 16. Governing Law and Venue. The validity, interpretation, construction, performance, enforcement, and remedies of or relating to this Agreement, and the rights and obligations of the Parties to this Agreement, shall be governed and construed in all respects by the substantive laws of the State of Minnesota (without regard to the conflict of laws rules or statutes of Minnesota or any other jurisdiction that might result in the application of other law). Any legal action or proceeding arising under this Agreement will be brought exclusively in the federal or state courts located in Hennepin County, Minnesota, and the parties irrevocably consent to the personal jurisdiction and venue therein. 17. Force Majeure. Senserva will not be responsible or liable to Client, or deemed in default or breach hereunder by reason of any failure or delay in the performance of its obligations hereunder where such failure or delay is due to strikes, labor disputes, civil disturbances, riot, rebellion, invasion, epidemic, hostilities, war, terrorist attack, embargo, natural disaster, acts of God, flood, fire, sabotage, fluctuations or non-availability of electrical power, heat, light, air conditioning, or Client equipment, loss and destruction of property, or any other circumstances or causes beyond Senserva's reasonable control. 18. Notice. All notices and other communications required or permitted to be given hereunder shall be in writing and shall be deemed to have been duly given if delivered personally, by email, or mailed first class, postage prepaid to: Senserva, LLC, 4661 White Bear Parkway, St. Paul, MN 55110, Email: info@senserva.com, or to such other addresses as one party may have furnished to the other in writing. 19. Waiver. Failure by either party at any time to enforce any obligation by the other party to claim a breach of any term of this Agreement or to exercise any power agreed to hereunder will not be construed as a waiver of any right, power or obligation under this Agreement, will not affect any subsequent breach and will not prejudice either party in regard to any subsequent action. 20. Assignment. Client shall not assign or otherwise transfer any of its rights, or delegate or otherwise transfer any of its obligations or performance, under this Agreement, in each case whether voluntarily, involuntarily, by operation of law, or otherwise, without Senserva's prior written consent. For purposes of the preceding sentence, and without limiting its generality, any merger, consolidation, or reorganization involving Client will be deemed to be a transfer of rights, obligations, or performance under this Agreement for which Senserva's prior written consent is required. Any purported assignment, delegation, or transfer in violation hereof is void. Senserva may freely assign or otherwise transfer all or any of its rights, or delegate or otherwise transfer all or any of its obligations or performance, under this Agreement without Client's consent. This Agreement is binding upon and inures to the benefit of the parties hereto and their respective permitted successors and assigns. 21. Complete Agreement. This Agreement constitutes the entire agreement of the Parties with respect to Senserva. There are no other agreements, either express or implied, with regard to this subject matter. This Agreement may only be amended, modified, or supplemented by an agreement in writing signed by each party hereto. This Agreement is for the sole benefit of the parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer upon any other person any legal or equitable right, benefit, or remedy of any nature whatsoever, under or by reason of this Agreement. In the event that any of the terms of this Agreement are in conflict with any applicable rule of law or statutory provision or otherwise unenforceable under applicable law or regulation, such terms shall be deemed stricken from this Agreement, but such invalidity or unenforceability shall not invalidate any of the other terms of this Agreement and this Agreement shall continue in full force and effect. 22. Updates and Modifications. Senserva reserves the right to provide updates, upgrades, bug fixes, patches, and other modifications to Senserva. Client acknowledges that such updates may be automatically downloaded and installed. Client may elect to disable automatic updates through Senserva settings, but doing so may limit functionality or security. Any updates to Senserva shall be deemed part of Senserva and subject to all terms and conditions of this Agreement. Client acknowledges that Senserva periodically contacts Senserva's servers to check whether a newer version is available. This update check transmits no Client security findings, configurations, or data from Client's Microsoft 365 environment, and Senserva does not store any personally identifiable information from this check. Client may disable this update check; instructions for doing so are provided in the Senserva product help and documentation. 23. Technical Support. Senserva shall provide email-based technical support for Senserva at support@senserva.com. Support is defined as response by Senserva to electronic contacts initiated by Client to address the performance and functionality of Senserva. Senserva will use commercially reasonable efforts to respond to support requests within two (2) business days. Support does not include assistance with Client's Microsoft 365 environment configurations, compliance framework requirements, or security remediation implementation. Technical support with the foregoing response objective is provided for Annual Licenses and Non-Profit Licenses during the active license term. Demo License and Registered License holders may submit support requests, which Senserva will address at its discretion without any committed response time. 24. Acknowledgment. CLIENT ACKNOWLEDGES THAT IT HAS READ THIS AGREEMENT, UNDERSTANDS IT, AND AGREES TO BE BOUND BY ITS TERMS AND CONDITIONS. CLIENT FURTHER AGREES THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN THE PARTIES. For questions regarding this Agreement, please contact: Senserva, LLC 4661 White Bear Parkway St. Paul, MN 55110 Email: info@senserva.com (c) 2026 Senserva, LLC. All rights reserved. Senserva is a trademark of Senserva, LLC.