ConnectWise runs your MSP operations and RMM. Senserva adds the Microsoft 365 security posture, compliance, and patch verification layer.
ConnectWise is a broad MSP platform (RMM, PSA, automation). It runs the business of managing endpoints and clients. Senserva complements it with the Microsoft 365 security depth MSPs are increasingly asked for: configuration posture, compliance evidence, and an independent patch double-check across client tenants.
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Senserva runs standalone for full Microsoft 365 posture across configurations, logs, and CVEs, or right alongside ConnectWise.
ConnectWise keeps endpoints running and patched. Senserva sits beside it as the independent read on Microsoft patch state: it reads Intune, Defender for Endpoint TVM, and Azure Update Manager through Microsoft’s own APIs, then ranks missing patches by real-world exploitation, not just severity.
| What ConnectWise does well | Where teams want more |
|---|---|
| Comprehensive MSP platform: RMM, PSA, and automation. | Built for MSP operations and endpoints, not deep Microsoft 365 tenant posture. |
| Mature ticketing, billing, and workflow tooling. | Entra ID, Intune, and Purview configuration auditing is not its focus. |
| Large partner ecosystem and integrations. | Limited native Microsoft compliance-framework mapping. |
| Endpoint management and patch deployment at scale. | Patch reporting is tool-internal, not an independent verification. |
| Capability | ConnectWise | Senserva |
|---|---|---|
| MSP RMM / PSA operations | Core strength | Not RMM/PSA |
| Per-tenant M365 posture | Limited | 650+ checks |
| Bulk tenant security audit | Limited | Native |
| Microsoft compliance mapping | No | Native |
Comparison reflects general capabilities at time of writing and is provided for research. Vendor features change; verify current specifics with each vendor.
Senserva builds a complete, structured Microsoft 365 security dataset, configuration, identity, devices, logs, CVEs, and compliance mappings, as one connected graph, and opens all of it to the AI of your choice through the Claude MCP and the Senserva SDK. Bring your own model, there is no AI markup. Point Claude, or any AI you run, at the whole dataset and it can audit, threat-hunt, explain, and remediate from your real findings, not a vendor summary.
That is the part most tools do not give you. Many have no AI at all, or a closed built-in assistant you cannot point at your own model, or they keep their findings in a dashboard you cannot query. Where a tool does expose its data to your AI, Senserva runs right alongside it and adds the rest of the Microsoft 365 picture. Either way, the data stays with you, nothing is locked in a vendor cloud.
ConnectWise provides the operational backbone many managed service providers run on, spanning professional services automation (PSA) for ticketing and billing, RMM for endpoint management, and ScreenConnect for remote support.
ConnectWise PSA (formerly Manage) ties together service tickets, projects, billing, and client management. For many MSPs it is the system of record, which is why so much of the MSP toolchain integrates with it.
ConnectWise RMM and Automate handle monitoring, patching, and scripted remediation across client fleets, with the automation depth that larger MSPs rely on to scale across many tenants.
The ConnectWise suite manages the MSP business and endpoints. Layering in Microsoft 365 security posture, compliance mapping, and an independent patch double-check, ideally feeding the PSA workflow, extends it into client tenant security.
No. ConnectWise runs MSP operations; Senserva adds Microsoft 365 security posture and compliance per client tenant.
No agents and no cloud service. Senserva reads your tenant through Microsoft's APIs and runs on Windows or Mac. You can explore the whole product first on the free Advanced Microsoft 365 Security Simulator, with no access to your environment at all.
Yes. The Advanced Microsoft 365 Security Simulator and the game let you explore a full scan, the findings, the AI, and the reports for free. Scanning your own tenant takes a free registration, which unlocks 2 tenants with up to 25 users each, and education institution and nonprofit discounts are available.
Yes. It supports multi-tenant and MSP fleets, with bulk tenant security audits and unified, client-ready reporting across many customers.
Senserva is built for AI from the ground up and also runs fully without it. Turn it on for AI-enhanced reports and to run the product from Claude, or the AI of your choice, via our market-leading MCP. You bring your own model, so there is no AI markup, and the rich data model keeps calls and cost low.
"For MSPs especially, it's the kind of engine that can turn a complicated tenant review into actionable next steps."
Simon Ronald, Cybersecurity & IT Director, Brave North TechnologyWe use Google Analytics cookies to understand site traffic. No findings, scan data, or tenant data are sent. Privacy policy.