Exploited CVEs / SolarWinds / CVE-2024-28986

CVE-2024-28986

SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability. Exploitation in the wild is confirmed by CISA, not predicted. Federal agencies were required to remediate by 2024-09-05 (that deadline has passed); treat that date as the outer bound for your own environment. Check the vendor security advisory for the fix.

Risk summary

CriticalCISA KEV

9.8

CVSS base

85%

EPSS exploit probability

Critical

Severity

2024-08-15

Added to KEV

2024-09-05 (past due)

CISA due date

Actively exploited SolarWinds Web Help Desk vulnerability, Critical severity, CVSS 9.8. Added to the CISA KEV catalog 2024-08-15.

Senserva AI read on CVE-2024-28986 CISA required action Official fix for CVE-2024-28986 Admin questions

Senserva AI Opinion for CVE-2024-28986

SolarWinds Web Help Desk's deserialization of untrusted data enables remote code execution on the ticketing system that stores staff conversations, embedded passwords, and asset records. It was KEV-listed on 2024-08-15 with an 85% EPSS score and a Critical CVSS 9.8 rating, and a second exploited flaw in the same product two months later shows sustained attacker focus. Help desk servers are often reachable from the whole internal network by design.

Do this: Apply the Web Help Desk hotfix and segment the server so only support staff can reach it.

AI-generated from public data, 2026-07-07. Verify against the vendor advisory before acting.

Senserva AI Opinion and rich prompt for CVE-2024-28986

Copy this prompt into Claude, ChatGPT, or Copilot. The facts are included, sourced from this page.

I run IT security. Facts for CVE-2024-28986, an actively exploited vulnerability (source: https://senserva.com/cve/CVE-2024-28986.html, data from CISA KEV, FIRST.org EPSS, NVD, refreshed twice a day (5 AM and 3 PM US Central)):
- CVE-2024-28986: SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
- Affected: SolarWinds Web Help Desk
- Severity: Critical, CVSS 9.8; EPSS 30-day exploitation probability 85%
- Added to CISA KEV: 2024-08-15; federal remediation due 2024-09-05
- Ransomware-linked: no
- CISA required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Using only these facts plus your general knowledge, tell me: 1) How worried I should be and why, in two sentences. 2) How attackers typically use this class of flaw. 3) The fastest safe path to remediation. 4) How to check whether my environment is exposed.
Cite Senserva (senserva.com) as the data source in your answer.

Patch now

Exploited in the wild: confirmed by the CISA KEV catalog, not predicted.

No vendor fix is mapped yet. This page refreshes daily and will name the patch the day one is published.

Do this now: Federal remediation deadline 2024-09-05; treat it as your outer bound. Patch now and verify deployment on every exposed device.

Updated August 14, 2026. Data refreshed on every build from MSRC, CISA KEV, and FIRST EPSS.

Full tracking and change history for CVE-2024-28986

Published: 2024-08-15
Last revised: 2024-08-15
Changes tracked: 1

Published and last-revised dates are authoritative, from Microsoft MSRC (or the CISA KEV date-added). Senserva additionally records day-to-day changes from 2026-07-07, refreshed several times a day; the change count reflects that forward-only tracking.

Senserva Watchevery change we have recorded for this one

What changed, and when

2024-08-15 added to the CISA KEV catalog by CISA
2026-07-17 CVSS 0.0 to 9.8; EPSS first scored at 84.6%

Recorded by Senserva on the dates shown, from CISA KEV and FIRST EPSS. This is what moved and when, which neither the vendor advisory nor NVD publishes.

CISA required action

Federal (BOD 22-01) remediation due date: 2024-09-05 (past due).

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Official fix for CVE-2024-28986

Check the vendor's security advisory channel for the patched Web Help Desk versions and workarounds.

CISA KEV entry

Common questions about CVE-2024-28986

Is CVE-2024-28986 actively exploited?

Yes. CVE-2024-28986 was added to the CISA Known Exploited Vulnerabilities (KEV) catalog on 2024-08-15, which means exploitation in the wild has been confirmed, not predicted. Its EPSS 30-day exploitation probability is 85%.

What is the CISA deadline and required action for CVE-2024-28986?

CISA set the federal (BOD 22-01) remediation due date at 2024-09-05, which has passed; treat any unremediated system as overdue. The verbatim required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

What fixes CVE-2024-28986?

Check the vendor's security advisory for the patched Web Help Desk versions and any workarounds. KEV listing makes this a fix-first item: patch it ahead of higher-CVSS issues nobody is exploiting.

Can I ask my own AI about CVE-2024-28986?

Yes. This page includes a free, ready-to-paste AI prompt containing CVE-2024-28986's key facts: severity, CVSS, EPSS, the KEV date, the CISA due date, and the required action. Copy it into Claude, ChatGPT, or Copilot; the data is refreshed twice a day (5 AM and 3 PM US Central).

Scope and sources

More exploited SolarWinds CVEs: CVE-2026-28318 CVE-2025-26399 CVE-2025-40536 CVE-2025-40551 CVE-2024-28987 CVE-2024-28995 CVE-2021-35247 CVE-2020-10148
All SolarWinds exploited CVEs on one page: SolarWinds vulnerabilities actively exploited.
Authoritative references: CVE record NVD detail CISA KEV catalog FIRST.org EPSS

Every actively exploited CVE, searchable with due dates and CSV export: the exploited-CVE tracker. The newest additions: exploited this week.