Exploited CVEs / CVE-2024-57728
CVE-2024-57728
SimpleHelp Path Traversal Vulnerability. Exploitation in the wild is confirmed by CISA, not predicted, and the vulnerability is known to be used in ransomware campaigns. Federal agencies were required to remediate by 2026-05-08 (that deadline has passed); treat that date as the outer bound for your own environment. Check the vendor security advisory for the fix.
Risk summary
Actively exploited SimpleHelp vulnerability, High severity, CVSS v3 7.2. Added to the CISA KEV catalog 2026-04-24.
Senserva AI Opinion for CVE-2024-57728
This is a zip slip flaw in the SimpleHelp remote support server: an admin-level user can upload a crafted zip archive that writes files anywhere on the file system, leading to code execution in the context of the SimpleHelp server. Because SimpleHelp is a remote access tool, attackers who compromise one technician account can turn it into full control of the server and every endpoint it reaches, and ransomware crews are already using it. CISA added it to the KEV catalog on 2026-04-24, so exploitation is confirmed and recent.
Do this: Upgrade every SimpleHelp server now and audit technician accounts for unexpected file uploads or new admin sessions.
AI-generated from public data, 2026-07-07. Verify against the vendor advisory before acting.
Senserva AI Opinion and rich prompt for CVE-2024-57728
Copy this prompt into Claude, ChatGPT, or Copilot. The facts are included, sourced from this page.
Full tracking and change history for CVE-2024-57728
- Published
- 2026-04-24
- Last revised
- 2026-04-24
- Changes tracked
- 1
Published and last-revised dates are authoritative, from Microsoft MSRC (or the CISA KEV date-added). Senserva additionally records day-to-day changes from 2026-07-07, refreshed several times a day; the change count reflects that forward-only tracking.
- 2026-04-24 added to the CISA KEV catalog by CISA
- 2026-07-17 CVSS 0.0 to 7.2; EPSS first scored at 7.5%
- 2026-07-19 EPSS 7.5% to 7.0%
Recorded by Senserva on the dates shown, from CISA KEV and FIRST EPSS. This is what moved and when, which neither the vendor advisory nor NVD publishes.
CISA required action
Federal remediation due date: 2026-05-08 (past due).
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Official fix for CVE-2024-57728
Check the vendor's security advisory channel for the patched SimpleHelp versions and workarounds.
Common questions about CVE-2024-57728
Is CVE-2024-57728 actively exploited?
Yes. CVE-2024-57728 was added to the CISA Known Exploited Vulnerabilities (KEV) catalog on 2026-04-24, which means exploitation in the wild has been confirmed, not predicted. Its EPSS 30-day exploitation probability is 7.0%. CISA also reports it is known to be used in ransomware campaigns.
What is the CISA deadline and required action for CVE-2024-57728?
CISA set the federal remediation due date at 2026-05-08, which has passed; treat any unremediated system as overdue. The verbatim required action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
What fixes CVE-2024-57728?
Check the vendor's security advisory for the patched SimpleHelp versions and any workarounds. KEV listing makes this a fix-first item: patch it ahead of higher-CVSS issues nobody is exploiting.
Can I ask my own AI about CVE-2024-57728?
Yes. This page includes a free, ready-to-paste AI prompt containing CVE-2024-57728's key facts: severity, CVSS, EPSS, the KEV date, the CISA due date, and the required action. Copy it into Claude, ChatGPT, or Copilot; the data is refreshed twice a day (morning and afternoon US Central).
Scope and sources
- More exploited SimpleHelp CVEs
- Authoritative references
Every actively exploited CVE, searchable with due dates and CSV export: the exploited-CVE tracker. The newest additions: exploited this week.