Security checks / Check reference / Users & accounts

User Break Glass Account Disabled

Critical Severity Microsoft 365 security check in the Users & accounts domain.

Break-glass (emergency access) account is disabled. Break-glass accounts must remain enabled for emergency tenant recovery Disabled emergency access jeopardizes recovery during lockout; tenant operations stall until alternate recovery paths are found Siemserva runs this check automatically across your tenant and maps every finding to the compliance frameworks below.

Critical SeverityUsers & accountsSCuBA MS.AAD.7.1v1

Check summary

Severity
Critical
Domain
Users & accounts
Rank in domain
5
Frameworks
6

What this check verifies

Break-glass (emergency access) account is disabled. Break-glass accounts must remain enabled for emergency tenant recovery

Why it matters

Disabled emergency access jeopardizes recovery during lockout; tenant operations stall until alternate recovery paths are found

How to fix it

Enable the emergency account; validate credentials offline and exclude from CA policies

Siemserva flags every tenant where this check fails and, with Senserva Trustworthy AI remediation, can propose a validated fix you approve before it applies.

Ask your own AI about this check

Copy this prompt into Claude, ChatGPT, or Copilot. The facts are included, sourced from this page.

Compliance framework mappings

Findings from this check serve as evidence for:

SCuBAMCSBNISTSOC2CISHIPAASCuBA MS.AAD.7.1v1SCuBA MS.AAD.7.2v1SCuBA MS.AAD.7.3v1SCuBA MS.AAD.7.4v1SCuBA MS.AAD.7.5v1SCuBA MS.AAD.7.6v1SCuBA MS.AAD.7.7v1SCuBA MS.AAD.7.8v1SCuBA MS.AAD.7.9v1MCSB IM-1MCSB PA-4

References

learn.microsoft.com: /entra/identity/role-based-access-control/security...learn.microsoft.com: /security/benchmark/azure/mcsb-identity-management...www.cisa.gov: /sites/default/files/2023-12/Azure%20Active%20Dire...

Related Users & accounts checks

User Break Glass Account Is Not Highly PrivilegedUser Break Glass Account Last Password ChangeUser Break Glass User Has Login HistoryUser Break Glass User Has No Login HistoryUser Break Glass User Not EnabledUser Device Registered To Not Enabled UserUser Disabled User Device Last Signin DateUser Disabled User Has Roles Or Licenses

Common questions

What does the User Break Glass Account Disabled check verify?

Break-glass (emergency access) account is disabled. Break-glass accounts must remain enabled for emergency tenant recovery It is a Critical Severity check in the Users & accounts domain, one of the 650+ checks Siemserva runs across Microsoft 365, Intune, Defender, and Entra ID.

How do I fix a User Break Glass Account Disabled finding?

Enable the emergency account; validate credentials offline and exclude from CA policies Siemserva ranks the finding by Severity and, with Senserva Trustworthy AI, can propose a validated, approve-before-apply configuration fix.

Which compliance frameworks does this check evidence?

Findings from this check map to SCuBA, MCSB, NIST, SOC2, CIS, HIPAA, including SCuBA policy MS.AAD.7.1v1, MS.AAD.7.2v1, MS.AAD.7.3v1, MS.AAD.7.4v1, MS.AAD.7.5v1, MS.AAD.7.6v1, MS.AAD.7.7v1, MS.AAD.7.8v1, MS.AAD.7.9v1, and MCSB controls IM-1, PA-4. That mapping is what turns a scan finding into audit evidence.

Can I ask my own AI about this check?

Yes. This page includes a free copy-paste AI prompt carrying the check's facts: what it verifies, the risk, the remediation, and the framework mappings. Paste it into Claude, ChatGPT, or Copilot; cite-worthy detail without giving an AI access to your tenant.

All 672 checks with severities and mappings: the Microsoft 365 security checks catalog.

Sponsored by Senserva

Siemserva by Senserva runs this check, User Break Glass Account Disabled for example, across your own tenant: which tenants pass, which fail, ranked by Severity with the evidence attached.

  • 650+ Microsoft 365, Intune, Defender, and Entra ID checks in one scan
  • Findings mapped to SCuBA, CIS, NIST, HIPAA, SOC 2, and MCSB for audit-ready evidence
  • Senserva Trustworthy AI driven configuration remediation: validated, approve-before-apply fixes
  • Optional AI Enhanced Reporting: plain-language summaries and recommended next steps written into your reports
  • Multi-tenant and MSP practices, with bulk tenant audits and client-ready reporting
Compliance Status Report
User Break Glass Account Disabled across 2 tenants, ranked by Severity
23
FAILING
87
PASSING
41
OTHER FINDINGS
CHECKSEVERITYSTATUSFINDINGS
User Break Glass Account DisabledCriticalFAILING23
MFA for all usersCritical-11
Legacy authentication blockedHigh-6
Estimated report, sample data for illustration
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Microsoft 365 compliance and audit evidence
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Reference: the compliance and audit guide, and the full checks catalog.
Data notice: check definitions describe what Siemserva verifies and are provided as is, for informational purposes only, without warranty of any kind. Framework mappings are informational and do not constitute compliance advice; confirm requirements with your assessor. All use of this data is subject to the Senserva EULA.