Last Updated: 01 January 2025
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Introduction Senserva, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy informs you how we process your personal data when you visit our website or use our products, and tells you about your privacy rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).
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- Personal Data We Collect We collect and process the following categories of personal data:
- Identity and contact data (name, email address, phone number, postal address)
- Technical data (IP address, browser type, device information)
- Usage data (how you use our website and products)
- Marketing and communications preferences
- Legal Basis for Processing We process your personal data on the following legal bases:
- Contract performance: Processing necessary for executing contracts with you
- Legitimate interests: Improving our services, marketing, and business development
- Consent: Marketing communications (where specifically requested)
- Legal obligation: Compliance with legal requirements
- How We Use Your Personal Data We use your personal data to:
- Provide and improve our services
- Manage your account
- Process payments
- Send requested communications
- Analyze service usage
- Provide customer support
- Send marketing communications (with consent)
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Data Retention We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
- Your Rights Under the GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
- Lodge a complaint with a supervisory authority
- International Transfers We transfer personal data outside the EEA using appropriate safeguards, including:
- Standard contractual clauses
- Adequacy decisions
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Data Security We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
- Third-Party Sharing We do not sell your personal data. We may share your data with:
- Service providers acting as processors
- Professional advisers
- Regulatory authorities All third-party processors are bound by data processing agreements ensuring GDPR compliance.
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Cookies and Tracking Our website uses cookies and similar technologies. You can control how we use cookies, or turn them off.
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Changes to This Policy We may update this privacy policy from time to time. Material changes will be notified to you either through email or prominent notice on our website. Continued use of our services after such changes constitutes acceptance of the updated policy.
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Contact Us For questions about this privacy policy or our privacy practices, contact us at:
privacy@senserva.com
- Supervisory Authority You have the right to lodge a complaint with your local data protection authority.
